New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

Get your copy now

About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K

New Release

Bold Operations

Building The Foundation Of StrategicExcellence In Restaurants

From mixing drinks at family gatherings to reshaping the restaurant industry, my journey has been one of passion, resilience, and change. I’ve experienced it all—the highs, the lows, and the moments that reveal how profoundly we impact our greatest asset: our people.

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About the author

Entrepreneur | Thought Leader | Restaurateur

Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted with hundreds of other restaurants to navigate the ever changing restaurant industry.

About the author

Jim Taylor

For more than 20 years, Jim has helped fuel the growth of a major national restaurant brand and consulted with hundreds of restaurants to navigate the industry’s constant evolution. As Founder and CEO of Benchmark Sixty Restaurant Services, Jim collaborates with small, medium, and large restaurant companies across North America and the UK. His focus on concepts like compartmentalized productivity and employee workload management has transformed the way leaders understand and improve their businesses.

Jim’s vision is people-centered: he believes the restaurant industry thrives when it prioritizes its workforce. Through strategic partnerships and a dedicated team of consultants, he works to make restaurants desirable places where people can build both first jobs and lifelong careers. He’s confident that a new path forward exists, one that reimagines the industry to better attract, retain, and support hospitality professionals.

Driven by the goals to “Think Differently, Protect People, and Change Restaurants,” Jim’s ultimate mission is clear: to help leaders view the business through a fresh lens, reduce financial pressures, and make “Retention the new cool 😎.”

Testimonials

What They Say

Top reviews from the United States See how Jim’s approach has inspired restaurant owners and teams across the industry.

Get Your Copy Now

This book is a wealth of knowledge that every leader in the restaurant industry should read. It covers the pain points of turnover, mental health and profitability in restaurants and gives the reader very specific actionable items in each chapter. If you incorporate just one of the principals outlined in the book your restaurant will be even more successful.
Christin M.
Jim knows his stuff. This book perfectly blends profit strategies with operational know-how. I like how Jim is always focused on how decisions impact staff morale. The strategies in this book are like a cheatsheet for any restaurant owner or operator. Super helpful and insightful.
DSmit
Jim Taylor has that style of conveying information that makes big things feel easy. His experience comes right off the page and reassures you that you can be awesome and so can your business! He has some ideas that can set off the ” we’ve never done that before” alarm. It’s okay, he’ll explain it. It’s called Bold Operations for a reason. READ IT! it will help.
Noah’s Aunt
Our restaurant was flourishing in the earlier years, but over the last couple we couldn’t seem to figure out how to get back on track. After reading this our sales have doubled, client engagement is through the roof, and we’re considering a second location.
William Gates
Great read with valuable insights into restaurant operational efficiencies. Its practical strategies on optimizing workflows, improving service, and maximizing profitability were particularly impactful. I gained actionable ideas that will help streamline operations and enhance customer satisfaction, making it a must-read for any restaurant operator.
Jim
Whether your new to the hospitality industry or have been doing it for years this is a must read. Everyday practices that can easily be put into place at all levels of management. Great perspectives on making your business more profitable.
Jamia K